This Agreement has been signed between the parties below under the terms and conditions specified herein.

'BUYER' (hereinafter referred to as "BUYER" in this Agreement)

FULL NAME / TITLE:

ADDRESS:

'SELLER' (hereinafter referred to as "SELLER" in this Agreement)

TITLE:

ADDRESS:

By accepting this Agreement, the BUYER acknowledges and agrees in advance that, upon approving the order subject to this Agreement, they will be obligated to pay the price of the order and any additional fees such as shipping and taxes, and that they have been informed accordingly.

In the implementation and interpretation of this Agreement, the terms below shall have the meanings specified:

MINISTER: The Minister of Customs and Trade,

MINISTRY: Ministry of Customs and Trade,

LAW: Law No. 6502 on the Protection of the Consumer,

REGULATION: Distance Contracts Regulation (Official Gazette: 27.11.2014/29188),

SERVICE: Any consumer transaction, other than the supply of goods, performed or promised in return for a fee or benefit,

SELLER: The company offering goods to the consumer within its commercial or professional activities or acting on behalf of such company,

BUYER: The natural or legal person acquiring, using, or benefiting from goods or services for non-commercial purposes,

SITE: The website owned by the SELLER,

ORDERING PARTY: The natural or legal person requesting goods or services through the SELLER's website,

PARTIES: The SELLER and the BUYER,

AGREEMENT: This agreement concluded between the SELLER and the BUYER,

GOODS: Movable goods subject to the purchase and intangible goods such as software, audio, video, prepared for electronic use.

This Agreement regulates the rights and obligations of the parties regarding the sale and delivery of the product ordered electronically by the BUYER through the SELLER's website, in accordance with Law No. 6502 on the Protection of the Consumer and the Distance Contracts Regulation.

Listed and announced prices on the website are the sale prices.

Announced prices and promises are valid until updated or changed.

Temporarily announced prices are valid until the specified period ends.

Title:

Address:

Phone:

Email:

Full Name / Title:

Address:

Phone:

Email:

6.1. The main features of the Goods/Products/Service (type, quantity, brand/model, color, number) are published on the SELLER's website.

6.2. If a campaign is organized by the SELLER, you can review the basic features of the relevant product during the campaign period. Valid until the campaign date.

6.3. Listed and announced prices on the website are the sale prices. Announced prices and promises are valid until updated or changed. Temporarily announced prices are valid until the specified period ends.

6.4. The total sales price of the goods or services subject to this Agreement, including all taxes, is shown below.

6.5. Shipping costs, if any, shall be paid by the BUYER.

7.1. The BUYER acknowledges, declares, and undertakes that they have read and understood the main characteristics, sales price, and pre-information regarding payment and delivery of the product subject to the Agreement on the SELLER's website, and has confirmed this electronically.

7.2. The BUYER acknowledges, declares, and undertakes that by confirming the Pre-Information electronically, they have correctly and completely obtained the address to be provided by the SELLER, the basic characteristics of the ordered products, the prices including taxes, and payment and delivery information.

7.3. Each product subject to the Agreement shall be delivered within the period stated in the pre-information section on the website, depending on the distance to the BUYER's location, without exceeding the 30-day legal period. If delivery cannot be made within this period, the BUYER reserves the right to terminate the Agreement.

7.4. The SELLER undertakes to deliver the product completely, in accordance with the specified features, with any warranty certificates and user manuals.

7.5. Before the performance period ends, the SELLER may provide a product of equal quality and price with the explicit approval of the BUYER.

7.6. If performance of the ordered product becomes impossible, the SELLER shall notify the BUYER in writing within 3 days of learning this and refund the total amount within 14 days.

7.7. The BUYER acknowledges that if payment for the product is not made, the SELLER's delivery obligation ends.

7.8. If unauthorized use of the credit card prevents payment, the BUYER agrees to return the product within 3 days.

7.9. In case of force majeure preventing delivery, the SELLER shall inform the BUYER.

7.10. The BUYER may cancel the order, request a delay in delivery, or request replacement with an equivalent product.

7.11. In case of order cancellation:

a) For cash payments, the product amount will be refunded within 14 days.

b) For credit card payments, the product amount will be refunded to the relevant bank within 14 days.

7.12. The BUYER acknowledges that due to bank processing, credit card refunds may take 2-3 weeks and the SELLER cannot be held responsible for this delay.

7.13. The SELLER may use the contact information provided in the registration form for communication, marketing, and notifications.

7.14. The BUYER is obliged to inspect the goods/services upon delivery. The product is deemed to be undamaged upon receipt.

7.15. For security reasons, the SELLER has the right to freeze or cancel the order.

7.16. The BUYER acknowledges that the information provided during registration is accurate and shall compensate for any resulting loss otherwise.

7.17. The BUYER shall not use the website unlawfully.

7.18. The BUYER shall not use the website for malicious software or other harmful activities.

7.19. The SELLER is not responsible for third-party links on its website.

7.20. The BUYER accepts all legal and penal responsibilities arising from violation of this Agreement and the SELLER's right to compensation is reserved.

8.1. If the distance contract relates to the sale of goods, the BUYER may exercise the right of withdrawal within 14 (fourteen) days from the delivery date to themselves or the person/organization at the designated address, without any legal or penal liability and without giving any reason, provided they notify the SELLER.

a) For distance contracts relating to services, the withdrawal period begins from the date the agreement is signed.

b) Withdrawal cannot be exercised for service agreements whose performance has started with the consumer's consent before the withdrawal period expires.

c) Costs arising from the exercise of the right of withdrawal are borne by the SELLER.

d) By accepting this Agreement, the BUYER acknowledges having been informed about the right of withdrawal.

8.2. To exercise the right of withdrawal, a written notice must be sent to the SELLER within 14 (fourteen) days by registered post, fax, or email, and the product must not have been used in accordance with the provisions of "Products for which the Right of Withdrawal Cannot Be Exercised" in this Agreement.

8.3. Conditions for exercising the right of withdrawal:

a) The invoice of the product delivered to the third party or BUYER must be returned.

- If the product to be returned is corporate, it must be sent with the return invoice issued by the institution during the return.

- Corporate order returns cannot be completed if a return invoice is not issued.

b) The return form must be fully completed.

c) The packaging, box, and any standard accessories of the returned products must be complete and undamaged.

d) The SELLER must refund the total amount and return documents obligating the BUYER within 10 days from receiving the withdrawal notice. Additionally, the product must be collected within 20 days.

e) If the product's value decreases due to the BUYER's fault or return becomes impossible, the BUYER shall compensate the SELLER proportionally. However, the BUYER is not responsible for changes or deterioration resulting from proper use within the withdrawal period.

f) If using the right of withdrawal reduces the campaign limit, the discount used within the campaign is canceled.

9.1. Products prepared upon the BUYER's explicit request or personal needs that cannot be returned.

9.2. Underwear, swimwear bottoms, makeup products, single-use items.

9.3. Products with a risk of quick spoilage or expiration.

9.4. Products whose packaging has been opened by the BUYER upon delivery, making return unsuitable for health and hygiene reasons.

9.5. Products mixed with other items after delivery and cannot be separated by nature.

9.6. Periodicals such as newspapers and magazines, except those provided under a subscription agreement.

9.7. Services performed instantly online or intangible goods delivered instantly.

9.8. Audio/video recordings, books, digital content, software programs, data recording and storage devices, computer consumables, if the packaging has been opened by the BUYER, cannot be returned according to the Regulation.

9.9. Withdrawal cannot be exercised for services whose performance has started with the consumer's consent before the withdrawal period expires.

9.10. Cosmetics, personal care products, underwear, swimwear, books, copyable software, DVDs, VCDs, CDs, cassettes, and stationery supplies (toner, cartridge, ribbon, etc.) can only be returned if packaging is unopened, unused, and intact.

10.1. If the BUYER defaults when paying by credit card, they acknowledge, declare, and undertake to pay interest to the card-issuing bank and be responsible to the bank under the credit card agreement.

10.2. In case of default, the relevant bank may take legal action and claim the costs and attorney fees from the BUYER.

10.3. The BUYER undertakes to compensate the SELLER for losses and damages arising from delayed performance due to default.

11.1. In case of disputes arising from this Agreement, complaints and objections will be submitted to the consumer arbitration committee or consumer court at the consumer's residence or the place where the consumer transaction took place, within the monetary limits specified in the law below.

 

11.2. Monetary limits are as follows:

a) Disputes under 2,000.00 TL to district consumer arbitration committees,

b) Disputes under 3,000.00 TL to provincial consumer arbitration committees,

c) In metropolitan cities, disputes between 2,000.00 TL and 3,000.00 TL to provincial consumer arbitration committees.

11.3. This Agreement is executed for commercial purposes.

12.1. The BUYER is deemed to have accepted all terms of this Agreement when payment for the order is made through the website.

12.2. The SELLER is obliged to make the necessary software arrangements to obtain confirmation that the BUYER has read and accepted this Agreement before the order is finalized.

SELLER:

BUYER:

DATE: